Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Excellent but training for all GP's in East Suffolk meant I couldn't get appointment.

When practice training takes place all at the same time across East Suffolk it makes it difficult to see a doctor at your practice. We had to phone 111 to get the support we needed. It was a convoluted way to get the help we needed.