Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


preferred old appointment card system

I go to the clinic to have my feet done. They used to give you an appointment card on which they wrote your next appointment before you left which worked really well as you could say if you couldn't make the date suggested. Now they send a letter with your appointment and you have to call to rearrange if it doesn't suit you. It was much better the way it was. Overall the care provided is good