Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Difficult to alter and change next appointment

They used to give out appointment card on which they wrote the next date there and then but now they send letter with dates which you have to call to change the date rather than doing it at the time of your appointment. When you see staff they are great but they just seem to have made more work for themselves. (Podiatry)