Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Difficult to get an appointment

I had the paramedics out at the weekend and they said that I needed to see my doctor the next day (monday). When I tried to get an appointment the doctor would not see me that day. I called the next day for an appointment and was given an appointment that afternoon, which I was happy with. Getting an explanation of why I couldn't be seen and not being believed by the doctor was not good. Often need written proof from the hospital before they will believe what you are saying.