Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Unsympathetic GP

I spoke to my gp to tell her I was at breaking point because I have been looking after my terminally ill husband who is bedridden. The response I got was totally unuseful and very upsetting; do not use diazepam and ring Suffolk wellbeing or do assessment online. I cried for at least 30 minutes after that phone call. Go said she had to end conversation because someone was waiting.