Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Stowhealth


Consultant didn't acknowledge my concerns

The whole place in general is very good, you can get appointments when you need them but when you do see someone they don't always listen to the problems you are having. I feel a little fobbed off. Feel the referral process is flawed I get a recurring issue regularly but they won't refer me on to the hospital as it doesn't quite meet the criteria. Because the doctors don't listen I then have to go to A&E who will then treat me, even though my doctors won't.