Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Like the call backs

Bright clean and lots of space, enough room so you don't feel every one can hear everything. The TV screen could have larger print but its good and informative. I like the triage call backs as it works well for me and I don't have to come in all the time. I don't see my own doctor much but it doesn't make any difference other than you can feel they don't know you so well.