Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Get to see the same doctor

I get to see the same doctor regularly which I like but if I need to see another doctor that's ok too. You get a call back in the morning normally with in about an hour which is good but in the afternoon it may be a bit longer. Staff keep you informed so you know what to expect and they are always polite and professional and explain things well.