Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Quick call back

Can alway get appointments when you need them, the triage sysem works well, its a very good system where call backs are quick and even if you don't see your own doctor you see another GP but this is ok its just that your doctor has a better overview. The call back this morning happened with in an hour and I was given an appointment, not with my own GP but the doctor I spoke to knew all my details. Prescriptions are also always ready on time which makes things easier.