Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Communication counts

In March 2018 I became anxious and depressed due to family problems. (Name redacted) prescribed drugs I had been on since 2004/6 and other self managed treatments. Suffolk Wellbeing is understaffed and underfunded. Telephone appointments suffer from too long waiting times for courses and counselling, yet (name redacted) was very supportive of my situation.