Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


I rarely see a GP!!

My only positive experience here is seeing one of the nurses... I find the surgery unpleasant & too big. I feel that having to share my info with a receptionist before they put me through to anyone else invasive! I don't like the fact that my name comes up on a big screen & all & sundry know who I am seeing! I also have 'White Coat Syndrome', so they rarely get a normal BP read out of me & that is not likely to change... I feel anxious every-time I go & am unable to get into a different surgery... Hate it, other than one particular nurse who just seems to get me, & I try to see her for everything...