Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Being able to book ahead would be better

Having everything all under one roof is really good, it makes accessing services easier. They really keep on top of complicated health issues. If you need to be referred to hospital you are and quickly. The staff are friendly and easy to talk to but I would prefer a system where you can book appointments ahead of time as when you have lots of other hospital appointments or other caring commitments its difficult to call on the day and planning ahead would help.