Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Staff good

The appointment system does mean that you can't plan ahead, which is more difficult if you are working. You also have to wait for a doctor to call you back which isn't always easy. I've never not been able to get an appointment though when I've wanted one. The staff, doctors and nurses are all very good at what they do.