Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Triage works well

Always very good with staff being helpful and accomodating . I caled yesterday and was given an appointment in the morning for a blood test which was really great. Staff are friendly and nothing really needs to change. The triage system works well and prevents the need to come to the surgery unnecessarily. Parking is a problem at the site but limited in what can be done. The doctors give good explanations and they treat you like an individual so you feel listened to.