Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Not good this week

This week has not been good, I called initially and saw a visiting doctor from Ipswich. I was then advised to see the nurse which meant coming back the next day, when I arrived they told me after waiting that the appointment slot had been double booked and I would have to come back the next day. Its meant three days of disruption with work as they couldn't fit me in for something minor. This is very frustrating and unnecessary especially when we have so many other things happening with hospital visits.