Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Works well

Other than waiting for the GP to call you back its not too bad. Staff are good an help when you phone up about things. Generally the system works quite well and when you need to talk to a doctor you can. I feel I am well listened to and can fully discuss whats going to happen next. To get todays appointment was easy enough, I needed to come to the surgery today as I have help to get here, it was arranged with reception and they even offered a choice of times as well.