Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Good service

Everything is fine , they provide a good service. The only issue has been that letters from the hospital haven't been read so when I've tried to get medication they haven't allowed me to have it. Other than that it's good,I normally get to see the nurse and this has worked well. Phoning in the morning works okay,it does mean that you don't talk to the same doctor though.