Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Stowhealth


General Healthcare

I have been a patient at Stowhealth since 2010, my experience has been about many different aspects of physical and mental health care. My doctor was recommended by my previous GP when I was telling them that I was going to be moving from their practices boundaries. I can honestly say that it has been easier to have contact with my GP since they started the telephone triage system, I also find the new option of conversing via messages since Stowhealth changed over to the Ask my GP system, the only way I feel it could be improved would be to be able to send a request over the weekend ready to be picked up on a Monday morning.