Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


Good

The surgery is good and offer great care. I'm usually invited in for my check ups and have no problems getting the appointments I need. It would be good if there was better communication around what and why I'm having some tests done as I'm unsure of the reasons. I also received a letter about one of my conditions but it didn't say what I could or should be doing to help improve the issues I have, it would be good to have this information.