Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Stradbroke Medical Centre


A bit of a delay

After visiting an optician they advised I needed to see my GP and have a blood test but it took two weeks for the surgery to act on the letter they sent. I've also had a small problem getting medication that a consultant recommended. I like to see the same GP if possible as I prefer the continuity and some staff aren't as helpful as others and it can feel a little rushed at times.