Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


I prefer calling the surgery

I'm quite happy to see any of the staff at the practice and prefer to call to try and get appointments as I find this works well. It has taken 2 years to get to the bottom of the issue I have due to the pandemic but I've now been referred to hospital which I'm happy about. The doctors and nurses are great but I do find that some reception staff aren't as friendly as they could be.