Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


Great surgery

At mums previous practice when she had her INR blood taken all they did was prick her finger, the blood was tested on site and she was phoned with the results and any medication changes needed. Here, although the system works perfectly she has to have blood taken each week which is then sent off to be tested and they then call with the results. This systems seems more resource heavy when compared to her old practice in another part of the country. Could a change be considered?