Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


Delayed referral

I wasn't overly happy that a nurse did not refer me straight away but when I called after the appointment to say I thought it was needed it was done very quickly. Having the new computer system installed seems to be reducing the number of available appointments as it is more difficult at the moment. The phone message is very long and not sure it really needs to go on so much now.