Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


A good surgery

I've had mixed experiences but overall the surgery is good. On one occasion recently I was seen very quickly. On the other when I was running out of medication and was concerned I may need more antibiotics I was directed to the pharmacist in two days time rather than talking to a clinician. When I spoke to them my antibiotics had run out and they weren't able to do anything as I needed to be seen by a doctor so it wasted their time and mine. Medical staff have been good but sometimes it feels you're not being directed appropriately.