Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


Better communication needed about the service

I was recently in pain and waited to see my GP. There are times when I have to wait 7 - 10 days for an appointment. When I spoke to my GP about getting an appointment he told me I can call at 8 am to get an "on the day" appointment, which I didn't even realise you could do. It would help if the surgery let patients know what is available and how it works.