Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


Do their best

They are doing their best but it does take a long time to sort problems out. The automatic doors at Fressingfield are too quick to close it would be great if this time could be extended. Appointments can run behind but its reasonable considering they need to listen to everyone. I have problems with my memory so it would help if information could be written down for me, bullet points or if more complicated then a more full explanation would help.