Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stradbroke Medical Centre


Takes issues seriously.

I feel this surgery takes issue seriously and don't just pass you over. I do think I am listened to - I would like the surgery reception staff to be mindful of privacy when talking with patients. It's a good surgery. I like the fact the digital screen tells you when the GP is running late.