Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Sudbury Community Health Centre


Culturally sensitive GPs?

I have had a family GP for many years who is about to retire. I prefer to wait two or three weeks for an appointment with him because I know that when I do see him he understands me, my cultural framework and community etc. It is comforting and straightforward. I am aware that when seeing other GPs at the surgery that I am not approached in a culturally sensitive manner. That perhaps the approach is more brusque and non personal than I am culturally used to. This inhibits the sense of ease I need to make an appointment and talk to the GP about issues concerning my personal health. As a service provider I am constantly aware of being culturally sensitive towards others and ensuring I consider difference of commonly held values and beliefs. I am not entirely sure that when I see the GP I am assigned when making an appointment that I am going to be faced with someone who makes these same considerations in their approach to my care. I am a middle aged female who has never had to question whether I was heard or not in a culturally sensitive way, but it occurs to me that there are times when I have not had this experience and I believe it relevant to both mine an the care of others within our wider community.