Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Sudbury Community Health Centre


RECEPTIONISTS

This centre would be a truly wonderful asset to Sudbury if the Receptionists stopped talking amongst themselves and did what they are supposed to do. I have now visited on 3 separate occasions and on each time have received/witnessed the most unhelpful service they can muster. In fact it has been so dire, it has been laughable - "computer says no" and Basil Fawlty spring to mind. On 2 of the occasions I have had to help elderly people use the blood test machine because the receptionists were sitting with their backs to everyone moaning about their duties. Today on my visit they were doing the same whilst an elderly couple were trying to work the machine to no avail. However this time they were discussing an experience of a meal out.