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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Sudbury Phlebotomy (part of the North East Essex and Suffolk Pathology Services)



Location is not great for me

I like the appointment system, I book 6 months in advance and then I put them on my calendar. There is only one bus from my village to this location, the location is not great for me it would be better in town. The ladies who take the blood are very nice.

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