Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Sudbury Phlebotomy (part of the North East Essex and Suffolk Pathology Services)


I preferred the walk in clinic

Making an appointment can be difficult, I preferred the walk in clinic when it was going. I had to wait 9 days for this appointment I wanted it sooner the midwife can only have one attempt at taking blood then I have to be referred to phlebotomy, surely there should be a way that the midwife can book me in directly when that happens? 9 days is too long to have to wait in a situation like that. Some of the Phlebotomist's have a good bedside manner and some do not especially when its difficult to get blood. I think they should have 3 phlebotomists at Sudbury to support the amount of patients.