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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Sudbury Phlebotomy (part of the North East Essex and Suffolk Pathology Services)



I am concerned

Our experience to date is that it is a swift and smooth service and the staff attitude is excellent, I am concerned however that now they have stopped the walk in clinic that my husband needs to come in a specific window of time because of his health issues and I am worried that they will not be able to to adjust easily to coordinate with his medical needs, I hope that I am concerning myself unnecessarily.

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