Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Sue Ryder - The Chantry


Extremely thorough

Very thorough assessment (MND). I asked if I can have a lighter wheel chair to push around and that has being made. They asked if we would like an electric one for the home and that has also been ordered. They were very thorough. I am a carer and am being helped with chats to help me cope too.