Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Admission Prevention Services


Falls are a regular issue

Falls are a regular issue and the only thing you can do as a family is call 999 to get help. It would make sense if there was a service available that could help families and carers to get people up following a fall rather than having to rely on the ambulance service. Norfolk have a team that will come out and assist if someone falls but they won't come in to Suffolk.