Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Community Services


Community nurses were excellent

My husband was diagnosed with cognitive issues, during the time as my husbands condition progressed the community nurses who were based both at Hartesmere hospital and Ipswich hospital would come out to the house on a regular basis to attend to his catheter, they were very helpful to us. I also found them to be easily contactable and responsive. They asked me if I was happy to be taught how to do the procedure of washing my husbands bladder out, which I did.