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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Community Services



Can't get podiatry appointments frequently enough

I am a diabetic and use the podiatry service but because I cannot be seen regularly enough I have to pay privately for appointments. As I do not know when the appointments will be have had to cancel the private appointments at times when I am told. The care I receive is good, it's just not regularly enough.

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