Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Community Services


Inconsistant and Frustrating

My son has a few difficulties. We are not receiving the care he requires. The professionals involved are not communicating with one another. We were happy with our sons first paediatrician who was arranging a multidisciplinary assessment along with the occupational therapist. The new paediatrician put a stop to this without meeting my son and refused to see him unless he had a report from pre-school but my son is now not coping at pre-school but when trying to contact them you have to speak with a secretary.