Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Suffolk Community Services


A regular day to visit would help

I've asked for my monthly blood tests to be carried out on a regular day which I've been told is possible but the nurse didn't turn up on the monday as arranged and came on the thursday with out warning which could've led to a wasted visit, luckily I was in. I also can't order my own vitamin B12 injections, the nurses have to do it which means I have to chase them to remind them to order it in for my next visit.