Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Suffolk Community Services


Long waiting time for Podiatry appointment

Our daughter, who has severe learning disabilities, has had problems with her toes resulting in two toe-nails being removed - but she still needs regular treatment for callouses. The last appointment at SCS went well - however after her Annual Health Check and a consultation with her GP we were advised that she needed to go back to Orthopaedics for issues with her toes - but the GP has no ability to do referrals direct to them - we had to go through Podiatry! So contacted Podiatry and was advised that there is a 6-8 month waiting list because my daughter has been marked as 'Routine' by Podiatry. This seems like a Catch-22 or similar - and is unacceptable particularly for a vulnerable person like our daughter - what also concerns us is that it is unclear who would chase this issue if we were not around.