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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Community Services



Regular blood tests at home

The District nursing team come out regularly to see my mother at home as she is unable to get out the house. She has regular blood test for her Warfarin medication. They are always reliable, and care very kind and caring. We rely on them to do this as it would be much more difficult to get my mother to a service elsewhere to have this done.

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