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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk County Council



Long waits for childrens services

For children with additional needs it can take a long time to get the support needed. Between our first contact and an actual MDT assessment it has taken nearly a year. In the interim we should get support from the Specialist Health Visitor and although they are very good they have large case loads. Even starting all of this a long time ago it's unlikely that the reports that are needed for our child to go to school and get the support they need won't be done in time. Its often a shocking fight to get children the support they need. Professionals can never answer why they haven't done things when they should've been done and it just delays support for the child. ECHP is due for review but we haven't even had last years report finalised yet.

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