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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk County Council



Childrens needs removed from reports

Our section 17 report by social services said our son needed '52 week provison paying attention to holiday periods'. When we asked for this to be put into place, the manager of the team simply opened the report and took it out without meeting or speaking to my son or me first.

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