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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk County Council



funding for care

As a carer I requested respite care for my wife but although I was told that funding was available I had book and arrange the care with in a 3 week timeframe otherwise I would lose the funding. There was just too little time and in the end we didn't use the funding. The whole care system is flawed, every time you ask someone something its never their responsibility and to contact someone else, so much for no wrong door!

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