Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk County Council


A let down

One of my children has been awarded respite care. A judge has said that I should have a carers assessment but when I spoke to the team about this I was told that my sons respite is my respite and that I wouldn't be given a carers assessment even though my other children have the same condition just to a lesser extent but still have high needs, so when do I get my respite. A real lack of support for family carers.