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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk County Council



Poor public transport in rural areas

Living in a village north of Saxmundam we have an infrequent bus service, making it very difficult to attend appts, shop, go to a doctor, volunteer etc. For example to go to Ipswich Hospital almost requires a taxi at least for one on the journeys, £60 each way! SCC needs to ensure there is public transport, subsiding routes if necessary, as this is essential.

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