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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Suffolk County Council



Bad first time around.

In July 2015 Social Services failed to respond to my request for help to care for my wife who has dementia. My GP got involved in Dec 2015 and I received a contact within a week. A social worker phoned and arranged a visit. Within 6 weeks we were moved into more suitable accommodation-great!

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