Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk County Council


Had to chase health visitors for appointments

The Health Visitors said that they would visit but didn't turn up. I've had to chase them for appointments and this is very different to two years ago when I had my first child. I've been asked to visit at various locations which is ok but they should't have said they would come to me.