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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Family Carers



Support and advice on dementia

I contacted the service as I was advised they offered free courses on dementia awareness and also on support services offered etc. I am so glad I did because not only have I found the courses mentioned above as very very helpful, particularly at a time when I was all at sea and did not know where to turn for impartial advice and support. Not only were my needs addressed with regard to the family dementia sufferer but my needs and emotions as a carer were addressed something quite different to anywhere else I had turned. I recently attended a once a week eight week course on Wellness for the carer. It was absolutely brilliant and all free. It was in my mind indicative that the course had a 95% attendance throughout and when someone did not attend it was because of holiday or illness. This a 5 star service and I am so glad it exists.

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