Health Visitor service has been poor
I have recently given birth and unfortunately the service I have received from the Health Visitors has been very disappointing from the start. Communication and correspondence has been unprofessional if not lacking. When calling to speak to someone, you can never get through and you end up leaving a voice message, only to have to wait hours before anyone to gets back to you. When told that I would get a message regarding arranging the next visit, which was pencilled in for a particular week, I didn’t receive one. Instead, I got a letter in the post on the Friday for an appointment on the following Monday, a date that I had said I couldn’t do. The visits themselves have been fine and I haven’t had a problem with the health advisor themselves, although it would have been nice to have seen the same person throughout. The problems are with the organisation and communication.