Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Suffolk Health Visitors


Unsupported by the team

I am still awaiting an 'official diagnosis' for my child who I know is autistic. I tell them about the behavior, but they seem to prefer to listen to the school, who frankly know my child much less than I do as a parent! You fight for a diagnosis but I know once we get it, there actually will be no support afterwards.